Trespass in Edinburgh, Scotland Open now

Reviews about Trespass

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  2017-10-19, by Liz
  Visited this store today to buy several items. Was very disappointed with staff attitude, eg there were three members of staff standing at till while we were looking for shoes/boots, no one approached us to help, I approached staff and asked for help, the female staff member came to ‘assist’ and when asked to find a missing shoe she eventually went off to look for it but had to be asked, she then left as to it, meanwhile I spent the time looking through all boxes to find what we wanted, a male member of staff came up to ask if we needed any help and he certainly found what we were looking for - he at least was helpful. We then went to pay for items and I was overcharged by £10 for what I had bought, no apology given. Over all very poor customer service, will not return. Should say shop was not busy at all, in total two other shoppers in store the whole time we were there.